# Customer Support

## Customer Support

Run the **/setup** command in your server to create the channel called **#🔳-matrica-verify.**

The "Check Status" button will perform a diagnostic on the users profile, confirming the wallets linked and Tokens held. If further assistance is needed, another button will be present to click through to Matrica's Discord Ticket System to talk directly to our Customer Support. 

<figure><img src="/files/E783zxyOTMm1uksngFcI" alt=""><figcaption></figcaption></figure>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.matrica.io/guides/community-guide/customer-support.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.